Terms and Conditions

Terms and Conditions for Metro Welder Services

Please read these terms and conditions ("Terms") carefully before using our website located at metweld.com.au (the "Site") and purchasing products from Metro Welder Services ("we," "us," or "our"). By accessing or using our Site and purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Site or purchase products from us.

  1. Products and Pricing
    We offer a variety of welding products for sale on our Site. We reserve the right to change the products and pricing on our Site at any time without prior notice.

  2. Orders and Payment
    You may place an order for products on our Site by following the instructions on the Site. We will process your order and send you a confirmation email. We accept payment by credit card or PayPal. You agree to pay for the products you order, including any applicable taxes and shipping charges.

  3. Shipping and Delivery
    We will ship the products you order to the address you provide during checkout. We will use commercially reasonable efforts to ship your order within the estimated timeframe provided at checkout, but we cannot guarantee delivery by a specific date. You are responsible for providing an accurate shipping address and ensuring that someone is available to receive the package at the delivery address.

  4. Returns and Refunds
    We accept returns of unused and unopened products within 30 days of the delivery date. You must contact us to obtain a return authorisation number before returning any products. You are responsible for the cost of return shipping, unless the product is defective or we shipped you the wrong product. We will issue a refund to your original payment method within 10 business days of receiving the returned product.

  5. Warranty
    We warrant that our products will be free from defects in materials and workmanship for a period of 90 days from the date of delivery. If you believe that a product is defective, you must contact us within the warranty period to obtain a warranty claim number. We may require you to return the product to us for inspection. If we determine that the product is defective, we will replace the product or issue a refund at our discretion.

  6. Limitation of Liability
    To the maximum extent permitted by law, we will not be liable for any indirect, special, incidental, consequential, or punitive damages arising out of or related to the use of our Site or the products we sell, even if we have been advised of the possibility of such damages. Our liability to you in connection with any product purchased on our Site will be limited to the amount you paid for the product.

  7. Indemnification
    You agree to indemnify, defend, and hold us harmless from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of our Site or your violation of these Terms.

  8. Governing Law and Dispute Resolution
    These Terms and any disputes arising out of or related to these Terms will be governed by the laws of the State of Queensland, Australia, without regard to its conflicts of law provisions. Any dispute arising out of or related to these Terms will be resolved exclusively in the state or federal courts located in Queensland, Australia.

  9. Changes to Terms
    We may update these Terms from time to time by posting a new version on our Site. Your continued use of our Site after we make changes to the Terms will constitute your acceptance of the revised Terms.

  10. Contact Us
    If you have any questions or concerns about these Terms, please contact us at www.metweld.com.au/contact-us